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posted by martyb on Wednesday February 23 2022, @01:30AM   Printer-friendly

Yes, we are aware; comment counts do not appear to be updating when viewing the main page.

We apparently have a resource availability issue. As far as I can tell, the counts are being updated correctly. (Yay!)

The problem seems to exist in a layer in which I lack expertise. The assistance of site admins has been requested.

UPDATE 20:23 23-02-2022

The problem has now been resolved. Many thanks to mechanicjay for fixing it again. As of yet we do not know the cause of the local mysql query node failure on one of our servers. However, as some of you have already deduced, there are many background tasks that are managed by the scheduler including updating comment counts, issuing moderation points, updating the journal index on the front page etc. The scheduler couldn't access the database and therefore couldn't do any of the tasks that we expect it to do.

In addition to expressing our gratitude to mechanicjay I would also like to say thanks to all in our community for your patience and good-humour in this rather protracted fix.

 
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  • (Score: 2) by drussell on Wednesday February 23 2022, @03:41PM (4 children)

    by drussell (2678) on Wednesday February 23 2022, @03:41PM (#1224154) Journal

    Whatever process manages periodic functions on the site have fallen over.

    Main page slashboxes like Journals are not updating, comment counts are not updating, peoples' accounts were not awarded moderator points at 00:10 UTC and probably a bunch of other things, both apparent and behind the scenes, are obviously not being run...

    Unfortunately I understand very little of what goes on amongst the inner workings of this rehash-master directory I unpacked here as a learning exercise some time ago, it seems to be mostly a large jumble of random blib-blobs coded by rabid ferrets or something as far as I can yet tell. 😕

    Some day perhaps I will have enough time to spend to decipher what goes on under the hood...

    Starting Score:    1  point
    Karma-Bonus Modifier   +1  

    Total Score:   2  
  • (Score: 2) by DECbot on Wednesday February 23 2022, @03:46PM (1 child)

    by DECbot (832) on Wednesday February 23 2022, @03:46PM (#1224156) Journal

    Perhaps it is the function that causes Varnish to update its cached version of the main page. Story pages seem to be updating since we're seeing new comments.

    --
    cats~$ sudo chown -R us /home/base
    • (Score: 2) by drussell on Wednesday February 23 2022, @04:39PM

      by drussell (2678) on Wednesday February 23 2022, @04:39PM (#1224174) Journal

      It seems that it must be more than just one process not being run, since things like the daily mod points system never ran either.

      As an aside, comment counts have now updated, as has the main page Journals slashbox, but the mod points thingy hasn't run yet (or is perhaps processing now but not done yet) but presumably that might have to be started manually once the assigned run time has passed if the process normally in charge of running it was a state of borkedness?

      /me knows not

  • (Score: 3, Interesting) by DECbot on Wednesday February 23 2022, @03:54PM

    by DECbot (832) on Wednesday February 23 2022, @03:54PM (#1224159) Journal

    Looking at this story [soylentnews.org] that claims 5 posts, it appears whatever process that stopped working it happened between 10:22 UTC and 10:37 UTC (assuming I can count to 5 correctly). That'd work out well for a process that kicks off on the half hour getting hosed and not completing, thus preventing future executions of that process from launching.

    --
    cats~$ sudo chown -R us /home/base
  • (Score: 1, Interesting) by Anonymous Coward on Wednesday February 23 2022, @11:11PM

    by Anonymous Coward on Wednesday February 23 2022, @11:11PM (#1224281)

    It is the slashd daemon. Instead of using a cron daemon to run scripts that do various pieces of site maintenance, they wrote their own replacement. That was not necessarily a problem on its own, but the system it is set up on doesn't have any sort of watchdog or service management. So when it goes under, there is no automatic maintenance or failure notifications if they don't notice the problems on their own.