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posted by martyb on Wednesday February 23 2022, @01:30AM   Printer-friendly

Yes, we are aware; comment counts do not appear to be updating when viewing the main page.

We apparently have a resource availability issue. As far as I can tell, the counts are being updated correctly. (Yay!)

The problem seems to exist in a layer in which I lack expertise. The assistance of site admins has been requested.

UPDATE 20:23 23-02-2022

The problem has now been resolved. Many thanks to mechanicjay for fixing it again. As of yet we do not know the cause of the local mysql query node failure on one of our servers. However, as some of you have already deduced, there are many background tasks that are managed by the scheduler including updating comment counts, issuing moderation points, updating the journal index on the front page etc. The scheduler couldn't access the database and therefore couldn't do any of the tasks that we expect it to do.

In addition to expressing our gratitude to mechanicjay I would also like to say thanks to all in our community for your patience and good-humour in this rather protracted fix.

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  • (Score: 2) by drussell on Wednesday February 23 2022, @04:39PM

    by drussell (2678) on Wednesday February 23 2022, @04:39PM (#1224174) Journal

    It seems that it must be more than just one process not being run, since things like the daily mod points system never ran either.

    As an aside, comment counts have now updated, as has the main page Journals slashbox, but the mod points thingy hasn't run yet (or is perhaps processing now but not done yet) but presumably that might have to be started manually once the assigned run time has passed if the process normally in charge of running it was a state of borkedness?

    /me knows not

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