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posted by martyb on Wednesday February 23 2022, @01:30AM   Printer-friendly

Yes, we are aware; comment counts do not appear to be updating when viewing the main page.

We apparently have a resource availability issue. As far as I can tell, the counts are being updated correctly. (Yay!)

The problem seems to exist in a layer in which I lack expertise. The assistance of site admins has been requested.

UPDATE 20:23 23-02-2022

The problem has now been resolved. Many thanks to mechanicjay for fixing it again. As of yet we do not know the cause of the local mysql query node failure on one of our servers. However, as some of you have already deduced, there are many background tasks that are managed by the scheduler including updating comment counts, issuing moderation points, updating the journal index on the front page etc. The scheduler couldn't access the database and therefore couldn't do any of the tasks that we expect it to do.

In addition to expressing our gratitude to mechanicjay I would also like to say thanks to all in our community for your patience and good-humour in this rather protracted fix.

 
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  • (Score: 0) by Anonymous Coward on Wednesday February 23 2022, @05:19PM

    by Anonymous Coward on Wednesday February 23 2022, @05:19PM (#1224192)

    As I recall, when this occurred previously and the script that gives mod points didn't run, it wasn't manually run at a later time in the day. Instead, nobody got mod points until the next cycle at 00:10 UTC. If that's how things are done now, it'll probably be about seven hours until you receive a new supply of mod points. I have no inside information, but that's what I recall happening previously when this was an issue.