SoylentNews
SoylentNews is people
https://soylentnews.org/

takyon writes:

Google has demonstrated an AI assistant that can make phone calls on your behalf, speaking to the human on the other end of the line. The company showed off the capability by playing a recording of a phone call it claims was between its chatbot and a hair salon:

Onstage at I/O 2018, Google showed off a jaw-dropping new capability of Google Assistant: in the not too distant future, it's going to make phone calls on your behalf. CEO Sundar Pichai played back a phone call recording that he said was placed by the Assistant to a hair salon. The voice sounded incredibly natural; the person on the other end had no idea they were talking to a digital AI helper. Google Assistant even dropped in a super casual "mmhmmm" early in the conversation.

Pichai reiterated that this was a real call using Assistant and not some staged demo. "The amazing thing is that Assistant can actually understand the nuances of conversation," he said. "We've been working on this technology for many years. It's called Google Duplex."

There is already a debate about whether this is a good idea:

The selfishness of Google Duplex

Google's AI sounds like a human on the phone — should we be worried?

Google Duplex: Good or Evil?

Original Submission

1. "takyon" - https://soylentnews.org/~takyon/
2. "showed off the capability" - https://www.theverge.com/2018/5/8/17332070/google-assistant-makes-phone-call-demo-duplex-io-2018
3. "The selfishness of Google Duplex" - https://www.theverge.com/2018/5/9/17335710/google-duplex-phone-call-ai-assistant-service-industry
4. "Google's AI sounds like a human on the phone — should we be worried?" - https://www.theverge.com/2018/5/9/17334658/google-ai-phone-call-assistant-duplex-ethical-social-implications
5. "Original Submission" - https://soylentnews.org/submit.pl?op=viewsub&subid=26557

printed from SoylentNews, Google Duplex: an AI that Can Make Phone Calls on Your Behalf on 2024-04-25 11:03:32