| Title | Man Asks for Pixel 3 Refund, Gets 10 Pink Replacements Instead | |
| Date | Friday April 19 2019, @10:41AM | |
| Author | Fnord666 | |
| Topic | ||
| from the unicorns-all-the-way-down dept. | ||
Man Asks for Pixel 3 Refund, Gets 10 Pink Replacements Instead:
This is the tale of customer service gone awry as told by Reddit user Cheetoz, who said he was resorting to shaming Google to try to get some resolution to the apparent shipping blunder. In a post on the social network, Cheetoz describes returning a defective white handset for a refund of its $1,000 purchase price but receiving only $80 -- to cover the sales tax, he said.
His frustration was then compounded by the bizarre: Instead of receiving the approximately $900 he'd be owed, he was sent 10 pink Pixel 3s after placing a separate transaction for a single Not Pink Pixel 3. His thread included an image of the 10 phones, with the message: "Google, I have your phones. You have my money. Let's sort this out."
He admits that financially, he's coming out ahead, but says he wants to do the right thing and return them. But not without getting the refund he's owed in exchange.
OMG Pwnies!
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printed from SoylentNews, Man Asks for Pixel 3 Refund, Gets 10 Pink Replacements Instead on 2024-04-16 04:09:39