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upstart writes in with an IRC submission for RandomFactor:

No more Genius Bar bottlenecks for you, Mr Customer? Apple exports independent repair provider program to Europe and Canada:

Europeans and Canadians with busted iPhones will soon be able to swerve the Genius Bar and associated lengthy waiting lists, as Apple expands its Independent Repair Provider (IRP) program to third party technicians.

The IRP scheme authorised independent businesses to perform out-of-warranty repairs on iPhones using genuine Apple components — such as displays and batteries.

Repair facilities will be able to use third-party components and set their own prices, but must inform customers when they're using genuine Apple parts - which would hit anyone trying to use aftermarket TouchID sensor replacements and the like. Any salvaged parts must be returned to Apple, where they'll either be refurbished or recycled.

Apple said it will also provide training, service guides, and other resources — although repair providers will be compelled to keep these confidential.

This comes a month after Norway's Supreme Court upheld a ruling that a local repair shop violated Apple's trademark by using an unauthorised screen to fit a customer's iPhone.

Original Submission

1. "upstart" - https://soylentnews.org/~upstart/
2. "No more Genius Bar bottlenecks for you, Mr Customer? Apple exports independent repair provider program to Europe and Canada" - https://www.theregister.com/2020/07/08/apple_extends_its_independent_repair/
3. "said" - https://www.apple.com/uk/newsroom/2020/07/apple-expands-iphone-repair-services-to-hundreds-of-new-locations-across-the-us/
4. "Norway's Supreme Court upheld a ruling" - https://www.theregister.com/2020/06/04/apple_repair_norway/
5. "Original Submission" - https://soylentnews.org/submit.pl?op=viewsub&subid=41984

printed from SoylentNews, Apple Exports Independent Repair Provider Program to Europe and Canada on 2023-05-26 18:50:47