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Title    Adobe Lightroom iOS Update Permanently Deleted Users’ Photos
Date    Friday August 21 2020, @06:12PM
Author    Fnord666
Topic   
from the oops-our-bad-sorry dept.
https://soylentnews.org/article.pl?sid=20/08/21/0323233

upstart writes in with an IRC submission:

Adobe Lightroom iOS update permanently deleted users' photos:

A recent update to the Adobe Lightroom app permanently deleted some iOS users' photos and presets, an Adobe rep confirmed on the Photoshop feedback forums. Adobe has since corrected the issue, which was first spotted by PetaPixel, but not before drawing the ire of many disappointed users.

[...] Needless to say, users who had just lost photos and presets were not happy. "Rikk, we understand the announcement, however this doesn't solve the problem," wrote Ewelina Wojtyczka. "People lost months/years of their work. Apologies will not bring it back."

Adobe hasn't further commented on the bug outside Flohr's post. [...] While Adobe shouldn't be let off the hook for this error, perhaps the importance of multiple backups is the hard lesson we can learn from this.


Original Submission

Links

  1. "upstart" - https://soylentnews.org/~upstart/
  2. "Adobe Lightroom iOS update permanently deleted users' photos" - https://www.engadget.com/adobe-lightroom-ios-update-permanently-deleted-photos-194651501.html
  3. "confirmed" - https://feedback.photoshop.com/photoshop_family/topics/lost-my-pictures-and-presets-after-update-today-18th-august-2020
  4. "PetaPixel" - https://petapixel.com/2020/08/20/lightroom-app-update-wipes-users-photos-and-presets-adobe-says-they-are-not-recoverable/
  5. "Original Submission" - https://soylentnews.org/submit.pl?op=viewsub&subid=42903

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printed from SoylentNews, Adobe Lightroom iOS Update Permanently Deleted Users’ Photos on 2024-06-17 23:59:42