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Dell Charging £16 Fee for Installing Firefox

posted by LaminatorX on Saturday March 08 2014, @11:10PM   Printer-friendly
from the Dude,-you're-getting-a-bill! dept.

lhsi writes:

"Mozilla are investigating reports that Dell is charging customers £16 to install the Firefox browser, according to The Register.

Mozilla's trademark policy says that you can't charge for distributing unaltered binaries of the software.

According to the BBC, Dell said that the money was being charged for the time and labour involved.

"In this particular situation, the customer would not be charged for the Mozilla Firefox software download, rather the fee would cover the time and labour involved for factory personnel to load a different image than is provided on the system's standard configuration."

A preliminary consultation with legal teams has stated at Mozilla, but is at an early stage."

 
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  • (Score: 3, Funny) by lx on Sunday March 09 2014, @03:43AM

    by lx (1915) on Sunday March 09 2014, @03:43AM (#13430)

    Which is a generous fee for two minutes of work. Maybe Dell employs lawyers to install the software.

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  • (Score: 2) by lhsi on Sunday March 09 2014, @09:23AM

    by lhsi (711) on Sunday March 09 2014, @09:23AM (#13510) Journal

    Maybe Dell employs lawyers to install the software.

    Indeed. The article on The Register points out that it works out at about £100 an hour, or about how much an A&E doctor can be paid an hour.