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posted by NCommander on Tuesday April 01 2014, @07:00AM   Printer-friendly
from the now-with-longer-half-lifes dept.
*cough*

Ok, I meant to have an open forum about moderation *way* before this point. I did read the various feedback and comments left on my journal and the last moderation, and have made some changes to the moderation system.

First, mod points now expire after eight hours. I'm willing to extend this to 12 or 16 hours after I'm sure comments will still reach +5 fairly regularly. With luck, we'll get to the point we can extend mod-points to last a full 24 hours which I suspect will end most of the complaining on them vanishing too soon.

Second, I'd like to open the floor to making a more fundamental change to the moderation system. Specifically, allowing people to post AND moderate in the same discussion. We've seen plenty of posts get up to +5, which means 3-4 people gave up their right to post to keep our comments high quality. This was brought up during our last plea for stories, and I wanted to solicit more feedback before unleashing this upon the site.

I've floated the idea on IRC, and it seems there's a fair bit of support for removing the post/moderate split, though we'd need to make some changes to prevent rampant abuse. Here's what was suggested to keep things sane:
  • Mod points won't roll back after a post
  • Moderators can post in the same discussion (either before or after moderating), but can not moderate replies to their posts.

I've heard various ideas such as limiting it only after mods have expended their points (this will require implementing a cooldown to prevent a user from getting points again too soon). I want to hear your feedback, and I'll roll together something for the next major update of the site. Leave your comments

 
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  • (Score: 2) by kebes on Tuesday April 01 2014, @01:55PM

    by kebes (1505) on Tuesday April 01 2014, @01:55PM (#24150)

    dive right in and use up their points straight away

    That advice may be misinterpreted by some people. For instance, I sometimes have mod points and open up a story, and read all the comments... and then don't make a single moderation. This is because I'm trying to avoid the 'early mod-up' effect. For instance, the first comments to a story may not end up being anywhere near the best comments once more time has passed. But moderators may feel the impulse to mod-up the best comment posted so far, even if it's not particularly insightful or useful. This leads to highly-rated comments that are lacklustre. (They are not necessarily bad, but perhaps not the best.)

    In other words, I think the criteria for up-moderation should be 'this comment is genuinely good/useful', and not merely 'this is the best comment I've seen so far'. If a given comment thread ends up having no highly-rated comments, that's not necessarily wrong (maybe there were no worthy comments).

    Modding in the way I suggest does mean that mod-points sometimes expire without being used. And it does mean that there are fewer highly-rated comments. But in principle it means that the visible comments are of higher quality. So I think it's worth it.

    I agree with when you say "open up more stories to finish my duty of using up those mod points"... I think the general moderation task should be of the form: "Keep going back through stories until you find worthy comments". I.e.: don't just moderate the first few stories (that have few comments and few moderations), but instead keep going back in the post history looking for worthy comments until you run out of modpoints.

    Starting Score:    1  point
    Karma-Bonus Modifier   +1  

    Total Score:   2  
  • (Score: 1) by Open4D on Tuesday April 01 2014, @02:06PM

    by Open4D (371) on Tuesday April 01 2014, @02:06PM (#24158) Journal

    Yes, I think we are broadly in agreement about the approach to moderation, and that the wording I chose might be misinterpreted.