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Purchasers of the Philips Hue "smart" ambient lighting system are finding out that the new firmware pushed out by the manufacturer has cut off access to previously-supported lightbulbs.
Philips uses ZigBee, which should mean any bulbs compatible with this standard will work with its Hue products. Not anymore. The firmware update removes this support, limiting this "open, global" standard to Philips' own bulbs and those it has designated as "Friends of Hue."
When owners complained that they had been given the old bait-and-switch on products they already paid for, Philips issued this statement:
While the Philips Hue system is based on open technologies we are not able to ensure all products from other brands are tested and fully interoperable with all of our software updates. For guaranteed compatibility you need to use Philips Hue or certified Friends of Hue products.
The Philips Hue is a premium-priced LED lighting system, but the rapid pace of LED efficiency gains has started to leave them behind. Cheaper competitors have started to significantly undercut Hue's pricing. Maybe this lockout is more about pricing protection than it is about quality protection
(Score: 0) by Anonymous Coward on Wednesday December 16 2015, @12:13AM
Apparently the Philips controller no longer talks to third-party bulbs using the ZigBee standard.
They claim the move is designed to ensure that all “Friends of Hue” bulbs support the same features [meethue.com].
(Score: 2, Insightful) by Francis on Wednesday December 16 2015, @07:24AM
Probably time to complain to the AG, about the false advertising. It wasn't a selling point for me, but it was printed on the box. And people did buy it for the support.