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posted by cmn32480 on Tuesday December 15 2015, @11:09PM   Printer-friendly
from the like-deja-vu-all-over-again dept.

Purchasers of the Philips Hue "smart" ambient lighting system are finding out that the new firmware pushed out by the manufacturer has cut off access to previously-supported lightbulbs.

Philips uses ZigBee, which should mean any bulbs compatible with this standard will work with its Hue products. Not anymore. The firmware update removes this support, limiting this "open, global" standard to Philips' own bulbs and those it has designated as "Friends of Hue."

When owners complained that they had been given the old bait-and-switch on products they already paid for, Philips issued this statement:

While the Philips Hue system is based on open technologies we are not able to ensure all products from other brands are tested and fully interoperable with all of our software updates. For guaranteed compatibility you need to use Philips Hue or certified Friends of Hue products.

The Philips Hue is a premium-priced LED lighting system, but the rapid pace of LED efficiency gains has started to leave them behind. Cheaper competitors have started to significantly undercut Hue's pricing. Maybe this lockout is more about pricing protection than it is about quality protection

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  • (Score: 3, Interesting) by Rivenaleem on Wednesday December 16 2015, @09:39AM

    by Rivenaleem (3400) on Wednesday December 16 2015, @09:39AM (#277023)

    Yeah, I'm doing a lot of house renovations and wanted to kit out my 'office' *cough* gaming room *cough* with LED strips. I was looking at Philips, but now will think again.

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  • (Score: 3, Funny) by Hyperturtle on Wednesday December 16 2015, @11:16PM

    by Hyperturtle (2824) on Wednesday December 16 2015, @11:16PM (#277376)

    You know, *my* gaming room doesn't have LED strips from Philips, but it does have a CD-I with "The Legend of Zelda: Wand of Gamelon", in its original store-bought package.

    It probably has brought more joy to my life than any DRM ever has, and the game is horrible! HORRIBLE