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Are there standard practices for on call work?

Accepted submission by Snow at 2015-12-09 16:34:07
Career & Education

Hey Soylentils,

One of my least favorite parts of my job is on call work. I'm wondering if there are any standard practices when it comes to afterhour on call work. At the moment, I am on call 50% of the time. (I share it with one other person). When I am on call, I am expected to answer the ticket within 15 minutes, which means:

- I can't leave the city
- Going to a restaurant/movie/etc is a gamble.
- Sometimes I have to drop whatever I'm doing and answer a call.

Thankfully, I don't get many calls -- Maybe one per week that I can resolve in 30 minutes. In exchange for carrying the pager, I am paid a flat rate of $250CAD/week. After taxes, it works out to more like $150. I am sick to death of carrying the pager. I hate being restricted in my movements on my time off. I like to get out to the mountains, and because of pager, I can't.

Now, there are rumors that the company might remove that $250/week because of "the economic times". That basically would mean that I am giving up my freedom 50% of the time for nothing, and that I should be happy to have a job. Needless to say, I'm a little upset at that prospect...

So, Soylentils, what are your pager practices? Do you get paid for on call work? What happens if you miss a call? Do you have a backup on-call person? Do you get time off in lieu?


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