oaklandwatch [soylentnews.org] writes:
Scammers pretending to be Dell technical support are
calling real Dell customers [dell.com] on their actual home phone numbers — and they know their entire support history. "
They're hacking our web site [10zenmonkeys.com]," one Dell support staffer told an irate customer, and the problem has been happening
since at least last May [esecurityplanet.com]. In some case scammers have even
supplied a customer's Dell Service Tag Number [dell.com] and Express Service Code before pointing victims to a web site that lets the scammers remotely access their victim's system. Eight days after the FTC announced
they'd closed a different technical support scam [ftc.gov], these phone calls were still continuing, and the FTC has yet to recover millions of dollars of the victims' money.
Original Submission
