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The Rich Are Already Using Robo-advisers, and That Scares Banks

Accepted submission by Phoenix666 at 2016-02-05 13:51:02
Business

Banks are watching wealthy clients flirt with robo-advisers [bloomberg.com], and that’s one reason the lenders are racing to release their own versions of the automated investing technology this year, according to a consultant.

Millennials and small investors aren’t the only ones using robo-advisers, a group that includes pioneers Wealthfront Inc. and Betterment LLC and services provided by mutual-fund giants, said Kendra Thompson, an Accenture Plc managing director. At Charles Schwab Corp., about 15 percent of those in automated portfolios have at least $1 million at the company.

“It’s real money moving,” Thompson said in an interview. “You’re seeing experimentation from people with much larger portfolios, where they’re taking a portion of their money and putting them in these offerings to try them out.”

Traditional brokerages including Morgan Stanley, Bank of America Corp. and Wells Fargo & Co. are under pressure to justify the fees they charge as the low-cost services gain acceptance. The banks, which collectively employ about 46,000 human advisers, will respond by developing tools based on artificial intelligence for their employees, as well as self-service channels for customers, Thompson said.

E-trade disrupted brokerages for small investors. Looks like that disruption is arriving at the top end, too. How long before Wall Street bankers are replaced with a "very small shell script [kleargear.com]?"


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