With the rise of speed-driven journalism, reporters face an industrywide expectation to use social media to engage readers. But new research from UT Dallas finds actual practices are falling short of that goal [phys.org].
In her most recent study, Dr. Angela Lee, assistant professor of Emerging Media and Communication, examined how journalists use social media in their pursuit for speedy news, and how they perceive their audiences are affected by tweets and posts.
Using in-depth interviews with 11 journalists from different national, metropolitan and local newspapers, Lee's findings offer several reasons why social media may be unable to save news organizations from financial woes.
Published by The International Journal on Media Management, the study finds that despite an organizational expectation to use social media to engage audiences, journalists primarily use Twitter to communicate with other journalists.
"This study contributes to a larger body of work looking at the disconnect between journalists and news consumers," Lee said. "Despite prevalent organizational expectations that journalists engage with audiences on social media, most interviewees have very little experience with, or knowledge of, their audiences."