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butthurt [soylentnews.org] writes:

According to the Sydney Morning Herald [smh.com.au], the Australian telecommunications company Telstra has just "sacked hundreds" of customer service workers, salespeople and managers. The Community and Public Sector Union says that 450 of its members have received notices whilst the company acknowledged "a total of 326 roles impacted." The cuts come in connection with the closure of call centres in Melbourne and Perth, including one which only took calls regarding customers who had died; workers in New South Wales and the Philippines are to handle the calls instead.

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