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Traveler charged extra booking fee for having a long last name

Accepted submission by realDonaldTrump at 2018-05-11 16:40:28
Business

"A Thai Airways passenger said he was charged a $94 fee at the airport for a name change because the online booking system would not let him type his full name.

The passenger, whose name was not shared, said when he went to purchase his ticket on the Thai Airways website, his full last name would not fit in the name field. The name field only allows 25 characters for surname. The passenger tried shortening his name on the website and was finally able to buy tickets for himself and his family, the Bangkok Post reported." foxnews.com/travel/2018/05/08/traveler-charged-extra-booking-fee-for-having-long-last-name.html [foxnews.com]

I think that computers have complicated lives very greatly.


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