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takyon [soylentnews.org] writes:

How Goop's Haters Made Gwyneth Paltrow's Company Worth $250 Million: Inside the growth of the most controversial brand in the wellness industry. [nytimes.com] (archive [archive.fo])

On a Monday morning in November, students at Harvard Business School convened in their classroom to find Gwyneth Paltrow. She was sitting at one of their desks, fitting in not at all, using her phone, as they took their seats along with guests they brought to class that day — wives, mothers, boyfriends. Each seat filled, and some guests had to stand along the back wall and sit on the steps. The class was called the Business of Entertainment, Media and Sports. The students were there to interrogate Paltrow about Goop, her lifestyle-and-wellness e-commerce business, and to learn how to create a "sustainable competitive advantage," according to the class catalog.

She moved to the teacher's desk, where she sat down and crossed her legs. She talked about why she started the business, how she only ever wanted to be someone who recommended things. When she was in Italy, on the set of "The Talented Mr. Ripley," she'd ask someone on the crew about, say, where the best gelato was. When she was in London, on the set of "Shakespeare in Love," she asked a crew member where to find the best coffee; in Paris, she asked an extra where to find the best bikini wax; in Berlin, the massage you can't miss. She wasn't just curious. She was planning this the whole time. The first iteration of the company was only these lists — where to go and what to buy once you get there — via a newsletter she emailed out of her kitchen, the first one with recipes for turkey ragù and banana-nut muffins. One evening, at a party in London, one of the newsletter's recipients, a venture capitalist named Juliet de Baubigny, told her, "I love what you're doing with Goop." G.P., as she is called by nearly everyone in her employ, didn't even know what a venture capitalist was. She was using off-the-shelf newsletter software. But De Baubigny became a "godmother" to Paltrow, she said. She encouraged her vision and "gave permission" to start thinking about how to monetize it.

[...] G.P. didn't want to go broad. She wanted you to have what she had: the $795 G. Label trench coat and the $1,505 Betony Vernon S&M chain set. Why mass-market a lifestyle that lives in definitional opposition to the mass market? Goop's ethic was this: that having beautiful things sometimes costs money; finding beautiful things was sometimes a result of an immense privilege; but a lack of that privilege didn't mean you shouldn't have those things. Besides, just because some people cannot afford it doesn't mean that no one can and that no one should want it. If this bothered anyone, well, the newsletter content was free, and so were the recipes for turkey ragù and banana-nut muffins.

[EXTENDED COPY]

[...] A gynecologist and obstetrician in San Francisco named Jen Gunter, who also writes a column on reproductive health for The Times, has criticized Goop in about 30 blog posts [nytimes.com] on her website since 2015. A post she wrote last May — an open letter that she signed on behalf of "Science" — generated more than 800,000 page views. She was angry about all the bad advice she had seen from Goop in the last few years. She was angry that her own patients were worried they'd given themselves breast cancer by wearing underwire bras, thanks to an article by an osteopath who cited a much-debunked book published in 1995. Gunter cited many of Goop's greatest hits: "Tampons are not vaginal death sticks, vegetables with lectins are not killing us, vaginas don't need steaming, Epstein Barr virus (E.B.V.) does not cause every thyroid disease and for [expletive] sake no one needs to know their latex farmer; what they need to know is that the only thing between them and H.I.V. or gonorrhea is a few millimeters of latex, so glove that [expletive] up."

But something strange happened. Each of these pronouncements set off a series of blog posts and articles and tweets that linked directly to the site, driving up traffic. At Harvard, G.P. called these moments "cultural firestorms." "I can monetize those eyeballs," she told the students. Goop had learned to do a special kind of dark art: to corral the vitriol of the internet and the ever-present shall we call it cultural ambivalence about G.P. herself and turn them into cash. It's never clickbait, she told the class. "It's a cultural firestorm when it's about a woman's vagina." The room was silent. She then cupped her hands around her mouth and yelled, "VAGINA! VAGINA! VAGINA!" as if she were yodeling.

Who would hate on a pseudoscientific goop-peddling succubus [soylentnews.org] with steam-cleaned nether regions [independent.co.uk] (and an egg [washingtonpost.com])?

Previously: NASA Disputes Origins of Gwyneth Paltrow's Goop "Healing Stickers" [soylentnews.org]

Original Submission