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What is the responsible of TECH to Handicapp?

Accepted submission by Anonymous Coward at 2018-12-16 22:32:01
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PLEX, this last week pushed out change to it ROKU users (I am one). That up for many using PLEX nearly impossible to use. Light and Dark gray color palate. white test on light gray background, to the point of the PLEX 1/4 screen height logo and spinning-working were lost on the background.

So war ensues... See Plex.tv support forums if you must.

My question to you all, "What is TECH's responsibility to the Handicap?".

Should good TECH also have a backdoor method allow those with usability issue still use the product, when TECH changes directions? What about life time pre-paid services that are now unusable? Should there be immediate return of funds, so we can buy the second best solution (now the best choice for us)? should any change be signed of by a thrid party auditor to insure continue usability?

So again, ask differently, what is TECH's moral responsibility?


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