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Amazon Accused of Mishandling Data From Ring Camera Users

Accepted submission by takyon at 2019-01-12 21:03:25
Digital Liberty

+security

Reports raise video privacy concerns for Amazon-owned Ring [techcrunch.com]

Amazon-owned smart doorbell maker Ring is facing claims that might give some smart home enthusiasts pause. Recent reports from The Intercept [theintercept.com] and The Information [theinformation.com] have accused the company of mishandling videos collected by its line of smart home devices, failing to inform users that their videos would be reviewed by humans and failing to protect the sensitive video footage itself with encryption.

In 2016, Ring moved some of its R&D operations to Ukraine as a cost-saving move. According to The Intercept's sources, that team had "unfettered access to a folder on Amazon's S3 cloud storage service that contained every video created by every Ring camera around the world." That group was also privy to a database that would allow anyone with access the ability to conduct a simple search to find videos linked to any Ring owner. At this time, the video files were unencrypted due to the "sense that encryption would make the company less valuable" expressed by leadership at the company.

At the same time the Ukraine team was allowed this access, Ring "executives and engineers" in the U.S. were allowed "unfiltered, round-the-clock live feeds from some customer cameras" even if that access was completely unnecessary for their work.

Also at The Mercury News [mercurynews.com].

Previously: Amazon Acquires Ring, Maker of Internet-Connected Doorbells and Cameras, for Over $1 Billion [soylentnews.org]
Amazon Plans to Remove Google's Nest Products After Acquisition of Ring [soylentnews.org]


Original Submission