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UK TSB Bank Business Customers Reportedly Unable to Access Accounts Online

Accepted submission by martyb at 2019-02-04 12:54:42
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UK TSB Bank Business Customers Reportedly Unable to Access Accounts Online [theregister.co.uk]:

Totally Shocked Businesses have faced a morning without access to their online accounts following yet another IT meltdown at embattled TSB.

It follows a terrible 2018 for the bank that started in April with a week-long outage [theregister.co.uk] after a failed migration off its former parent firm’s infrastructure, and also included a series of smaller PR [theregister.co.uk] and IT [theregister.co.uk] disasters that eventually led to the departure [theregister.co.uk] of foot-in-mouth CEO Paul Pester. The bank revealed [theregister.co.uk] last week that the chaos had cost it some £330m, and reported a full-year loss of £105.4m.

According to DownDetector [downdetector.co.uk], TSB has been experiencing problems this morning since earlier in the morning. Users reported being unable to access internet banking, being shown blank screens on a range of browsers.

[...] TSB sent [The Register] a statement regarding the latest woes. "For some customers, clearing their cache or using an alternative browser has rectified the situation. If anyone has any queries they should speak to their local branch or contact our Business Banking Centre, however, call volumes are higher than usual."


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