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martyb [soylentnews.org] writes:

Man Asks for Pixel 3 Refund, Gets 10 Pink Replacements Instead [cnet.com]:

This is the tale of customer service gone awry as told by Reddit user Cheetoz, who said he was resorting to shaming Google [reddit.com] to try to get some resolution to the apparent shipping blunder. In a post on the social network, Cheetoz describes returning a defective white handset for a refund of its $1,000 purchase price but receiving only $80 -- to cover the sales tax, he said.

His frustration was then compounded by the bizarre: Instead of receiving the approximately $900 he'd be owed, he was sent 10 pink Pixel [cnet.com] 3s after placing a separate transaction for a single Not Pink Pixel 3. His thread included an image of the 10 phones [cnet.com], with the message: "Google, I have your phones. You have my money. Let's sort this out."

He admits that financially, he's coming out ahead, but says he wants to do the right thing and return them. But not without getting the refund he's owed in exchange.

OMG Pwnies!

Original Submission