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Twitter adds label to Trump's misleading tweets about mail-in ballots [cnet.com]:

Twitter said Tuesday that it added a label to President Donald Trump's tweets for containing "potentially misleading information about voting processes," a rare move that shows the social media company is taking a tougher stance against misinformation.

It's the first time that Twitter has displayed a label on Trump's tweets.

On Tuesday, Trump tweeted that "There is NO WAY (ZERO!) that Mail-in-Ballots will be anything less than substantially fraudulent," a claim that has been debunked by fact-checkers and news organizations. He continues his remarks in another tweet, stating that it will be a "Rigged election."

A label appears under both tweets that states "Get the facts about mail-in ballots." Clicking on the warning notice directs users to a page [twitter.com] that states that fact-checkers [snopes.com] say there isn't any evidence that mail-in ballots are linked to voter fraud. Trump also falsely states in the tweets that California will send mail-in ballots to "anyone living in the state, no matter who they are or how they got there" when only registered voters will receive ballots. States such as Oregon, Utah and Washington have long conducted elections by mail only, while states such as Nebraska allow any voter to request a ballot and vote by mail without having to provide a reason.

A Twitter spokeswoman said in a statement that the decision is in line with how the company approaches misinformation on its site, which includes adding warning notices and labels depending on the likelihood and severity of harm a tweet could cause.

Twitter's actions against Trump's tweets will also likely increase tensions between the company and conservative users, who allege that the social network suppresses their speech. Twitter has repeatedly denied those allegations. Earlier this month, Trump tweeted [twitter.com] that the "Radical Left" is in control of Facebook, Instagram, Twitter and Google and said his administration is working on a solution.

In two tweets, Trump accused Twitter of interfering in the 2020 US presidential election.

"Twitter is completely stifling FREE SPEECH, and I, as President, will not allow it to happen!," he tweeted.

Brad Parscale, Trump's campaign manager, also fired back at Twitter for adding a label to the president's tweets. "We always knew that Silicon Valley would pull out all the stops to obstruct and interfere with President Trump getting his message through to voters. Partnering with the biased fake news media 'fact checkers' is only a smoke screen Twitter is using to try to lend their obvious political tactics some false credibility," Parscale said in a statement [donaldjtrump.com]. He also added that the Trump campaign pulled all advertising from Twitter months ago for many reasons including "their clear political bias." Twitter banned political ads [cnet.com] in 2019.

The Brennan Center for Justice [brennancenter.org] said in an analysis that "while mail ballots are more susceptible to fraud than in-person voting, it is still more likely for an American to be struck by lightning than to commit mail voting fraud." Trump has also voted by absentee ballot in US elections, according to fact-checking organization Snopes [snopes.com].

Twitter's move contrasts with how Facebook is handling political speech. Facebook doesn't send posts and ads from politicians to its third-party fact checkers. Trump posted the same remarks about mail-in ballots on Facebook in a post that got 169,000 reactions and was shared more than 17,000 times.

Twitter's move comes on the same day that the company came under fire for not removing tweets by Trump that falsely suggest Joe Scarborough, a former US congressman, may have murdered staffer Lori Klausutis in 2001. Klausutis died when she was 28 years old after she suffered from an abnormal heart rhythm, fell and hit her head on a desk, according to Politifact [tampabay.com]. Timothy Klausutis, Lori's husband, wrote a letter [documentcloud.org] to Twitter CEO Jack Dorsey on May 21 asking the company to pull down Trump's tweets, but the social network said that it didn't violate its rules. Twitter has also left up Trump's tweets in the past because of public interest.

It's unclear how well Twitter's fact-checking labels work, which the company started rolling out on May 11. Twitter has been using automated technology to add labels to misleading tweets about the coronavirus too. CNET [cnet.com] found Twitter was making scores of mistakes including labeling tweets that include news articles and denounce the conspiracy theory that 5G causes the coronavirus.

Both of Trump's tweets about mail-in ballots were retweeted more than 37,600 times and garnered roughly 131,800 likes combined as of Tuesday afternoon. Users also have to click on the label to learn why it was flagged by the company.

There's also no way for users to appeal Twitter's decision to add a label to their tweet. Users also don't get notified when their tweets get labeled for sharing misleading or disputed information.

MIT researchers [mit.edu] have also found that labeling false news could result in users believing stories that hadn't gotten labels even if they contained misinformation in what's called the "implied truth effect."

Twitter didn't immediately have any data about how many users clicked on the label to learn more about mail-in ballots. A company spokeswoman said Trump's tweets are the only ones labeled so far because of its election integrity policy.

Also at BBC News [bbc.com], Ars Technica [arstechnica.com], MIT Technology Review [technologyreview.com]

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