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Belkin routers suddenly knocking users offline

Accepted submission by MrNemesis at 2014-10-07 19:35:41
Hardware
Many users woke up today and suddenly found they were unable to access the internet [myce.com].

The culprit appears to be a particularly risky single point of failure present in certain Belkin routers - if the router is unable to ping heartbeat.belkin.com it assumes the internet is down [gregsowell.com] and stops all other traffic, and it seems that this site is broken.

Those of you left with internet access might be able to help your friends and neighbours get back online by following workarounds on Belkin's status page [statuspage.io] to manually point clients at alternate DNS servers.

More details are available at Ars [arstechnica.com], Reddit [reddit.com] and DSL Reports [dslreports.com].

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