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Airbnb asks people to donate money to landlords, backlash ensues

Accepted submission by Anonymous Coward at 2020-07-15 15:10:03
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https://www.sfgate.com/bayarea/article/Airbnb-asks-people-to-donate-money-to-hosts-15407730.php [sfgate.com]

Airbnb's latest attempt to appease hosts and customers amid a tumultuous year was met with a searing backlash on social media.

The online vacation rental marketplace, headquartered in San Francisco, initiated a feature this week offering customers the chance to donate money and "kindness cards" to hosts.

"Today we're introducing a new way to connect with your favorite hosts. Now you can create personalized kindness cards that make it easy to send a message of appreciation or encouragement, with the option to add a contribution. We hope these cards will make hosts smile, and bring a little joy your way," a message from the company to customers read.

"Airbnb has lost its f---ing head, why would I donate to my host? I can't even afford one house." Twitter user olenskae fumed.


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