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owl [soylentnews.org] writes:

Somewhat related to a recent journal article [soylentnews.org], this comes across the WSJ:

WSJ direct link [wsj.com]

Archive line to above WSJ article [archive.is]

You can own a gadget, but its fate might well be controlled by the company that makes it.

In January, Arlo Technologies Inc. sent an email to customers of its internet-connected security cameras about a new “end-of-life policy.” Starting April 1, the company would no longer support models that included no-fee seven-day rolling storage of video clips—a well-advertised selling point.

End-of-life policies for tech products are becoming more common. Apple Inc. and Samsung Electronics Co. have similar ones. But Arlo’s abrupt announcement aggravated some customers. Forty days later, the company recanted, keeping the free video storage and extending software support.

PS - they recanted -- for now -- but how long do you expect it will be before they try all over again to EOL these cameras?

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