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owl [soylentnews.org] writes:

I have seen lots of articles on Cray Supercomputers, their design. development, uses and installations, but I haven’t seen too much documented on the WEB about the Cray Engineers and Analysts who supported these systems in the field so I thought I would try to document some of the key “facts” (that I remember) of Cray Customer support. I also list some key milestones and events that occurred in Service during my 36 years (35 years 10 months to be precise) working at Cray.

Original Submission