SoylentNews

Although it might seem that the site is not progressing there is nothing that could be further from the truth...

The New Company and Transfer Of Assets

A new company has now been formed, along with IRS agreement that we are a registered as a 501(c)(3) company (donations will be tax deductible for anyone under the US IRS system) , and we have our own bank account and Board. Therefore, I informed the current Board of this at the end of last week requesting that we initiate the transfer of site ownership and its assets. I also proposed a way that we could do this with the minimum of disruption to the site itself. Ideally, it should from the community point of view be nothing more than a redirection of URLs to different IP addresses. The proposal has to be studied and accepted by the current Board, or they might suggest an alternative proposal. NCommander is moving home for much of this week and so I do not expect a response in the next few days.

Site Downtime

We are experiencing a recurring problem with a drive that keeps filling up. Several of our community have offered suggestions which have been implemented but they do not appear to be having the desired effect. Further investigation is ongoing but, for now at least, the problem has been resolved by freeing up space by moving files that did not have to be on that particular drive to a different drive on that server. I would like to thank the community for their patience but there are only 3 people who have easy access to that particular server, and I am one of them. The configuration of the infrastructure is not straightforward, and I am not a sys-admin. So to some extent we are still reliant on NCommander and kolie for some of the technical expertise or advice that is sometimes necessary, and to whom I am grateful for any assistance that they can give.

Submissions

We have had a small number of our community helping by making submissions that meet our stated interests and topics of discussion. There has also been a handful of submissions on the '/dev/random' topic which have also received a very healthy number of comments. But for the majority we are still relying on upstart and Arthur (both bots) to bring fresh material to our submission queue. Any relevant submissions from the community would be welcome and I encourage you to think about the more unusual and loosely-tech-related topics that you would like to see discussed. A fully prepared submission would be ideal but if all we get is a URL then that is just putting a greater workload on the small number of active editors that we currently have. Try to at least provide some kind of summary and perhaps ask your own questions to prompt the community to respond. We can do all of the formatting to meet the site's needs for you. But if all you have is a URL then we will try to make a submission from it. Off-topic submissions that are just a URL will probably not be processed.

Spamming

There has been a significant reduction in the amount of spamming anywhere on the site over the last few weeks. It hasn't gone completely but it is currently manageable by normal moderation by the community, and occasionally by the staff.

Complaints

Complaining about things you don't like on the site by means of public comments is not recommended and is usually a waste of your time and ours. If it is something that can be rectified immediately then we will, of course, do so but anything more significant takes a lot of time for the few staff that we have. Complaining anonymously will not be actioned. If you wish to make a complaint then we must have a way of contacting you privately. This can be any email address that you choose, providing that it lasts until the problem can be investigated and any necessary action taken to remedy the problem. We will probably have further questions to help us resolve the Issue and we will also need to inform you of the progress of our investigations and the final decision. That will be at least several days as an absolute minimum. If you keep repeating the same complaint anonymously in different threads and over a period of time it will be treated as spam - as was explained about 3 years ago in a Meta by Martyb.

If it is not important enough to justify an email then it is possibly your personal problem and not something on the site that must be changed. Any alternative response could result in the staff being tied up in malicious anonymous complaints which we have not got the resources to address.

Audioguy was one of the original team who created the existing SoylentNews site. He has stayed with us since that time and has served the community as a sys-admin for over 10 years. It is no exaggeration to say that over the last year or two he has played an almost single-handed role in keeping this site working.

Audioguy has suffered a series of significant personal and medical events over the last 6 months or so. He is now about to commence ophthalmic surgery tomorrow (Wednesday) and is facing other potentially life changing medical issues in the near future. He has, quite understandably and reluctantly, been forced to stand down from his role which was effective from late last week. Unfortunately that has meant that we have lost the ability to correct the current certificates problem. Access to the Linode servers is still controlled by the existing Board and we have experienced additional problems accessing one of our servers by the usual methods. This appears to be common to many staff and has further exacerbated the current problem.

I have written an email to NCommander requesting his assistance in updating the certificates so that the site becomes fully operational again. Your patience is appreciated. What might appear to many in the community to be a relatively minor issue is, behind the scenes, a major blow to the existing team. We have other sys-admins who are ready to pick up the challenge but they do not yet have the necessary access, nor are they yet experienced in managing the beast that that is Slashd.

Returning to audioguy, I am sure that the entire community would wish to join me in thanking him for a decade of support to the site, and to wish him well for the upcoming surgery. He remains one of this community and evidence of his past contributions can be found in numerous bits of code and associated documentation. He has also, for example, been the manager of the technical wiki which has been vital to the support team for all of that period. We are indebted to him.

Good luck for the future, audioguy. Take it easy. Best wishes to you and your family.

Outages

I would like to thank you all for your patience during the recent outages. Something is causing a problem with the database itself. It appears to be running out of room and thus having problems when creating backups. This is not a new phenomenon - NCommander observed that the database was corrupted in Nov/Dec 2022, and he fixed the corruptions that were present at that time. I know that others have done similar 'repairs' over the years. Those of you who have been with us a while will know that we have had various site outages since the site's inception in 2014. We try to get the site up as quickly as possible but we currently have a single active sys-admin who has to find the time to fix the site in between running his own business and having a decent work/life balance. The cause of these corruptions has not been identified despite speculation by some individuals.

New Site

The administration associated with creating a business continues and we think that we are now at the final stage. The paperwork has to be signed by several people and this means sending mail around the USA in order to get real signatures from specific individuals. However, we think that this should only take a week or two.

Deleting Spam

For the last month or so we have been deleting Spam from the Polls and journals. Deleting content is not new. Spam, doxxing, abusive material, CEOS, inappropriate ASCII art etc has often been deleted in the last 10 years. In fact, most of our registered community have the ability to delete some material (their own journals for example), and this has happened from time to time in the past. We also delete outdated submissions on a daily basis. The site software provides a means of making such deletions and it can cope with them. The software that is being used is not new - it has been in Rehash since the site became active. We have received some positive feedback regarding this measure - the Polls and journals are looking much tidier as a result. Unfortunately, we are going to temporarily suspend this measure to simplify the investigations into the database corruption problems. So, as unsightly as they are, we will be returning to the use of Spam moderations on a hopefully temporary basis. We have, of course, also received some negative feedback but it only seems to have come from a couple of Anonymous Cowards, one of whom is our most prolific spammer.

Participation

Finally, I would like to thank the staff for their continued efforts in keeping the site online and active. The participating user count continues to climb, as does the number of pages served each day. Many usernames that have existed for a long time but appear to have been inactive for a while are reappearing and participating in the discussions. I hope that we will soon be able to restructure our site in an affordable yet more robust structure in the very near future.

Jan