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posted by janrinok on Monday October 28, @07:06PM   Printer-friendly
from the you-dump-the-data-out,-you-load-the-data-in,-you-do-the-hokey-cokey... dept.

Over the coming days and weeks we will be switching servers from Linode to our own hardware. The first switch will take place tomorrow. This will also require some DNS changes but you just keep using the same URLs that you are using today. Other than that services should look and behave exactly as they do now. There may well be minor disruptions to connections and we ask you to please bear with us if they occur. There will be pauses of a day or more in between each service being switched over, while we continue to monitor that everything is working as expected.

Moving the data from a live server to a new server means that there will be a finite time between making a backup and installing it on the new server. The site will indicate that maintenance is being carried out. That implies that posts made during this interval will be lost. The process will begin around 1600 UTC on Monday 28 October. We will attempt to make the switch over as quickly as possible and there should always be a live server online. If you lose access to the site completely remember that you can still contact us via email ('nickname' [@] soylentnews.org), on IRC, or by shouting VERY loudly.

If your comment is lost please do not believe those in the community who will no doubt claim that comments are being intentionally deleted. They are not (unless you are one of our small number of persistent spammers).

Once each switch is completed I would hope that we can inform you immediately. However, that might not always be possible - everyone has to sleep sometime! Please make any observations regarding problems, or even compliments if the system is responding better than before, in the comments for this Meta. However, our testing so far indicates that the new servers are more responsive than the existing servers but of course they have not yet been placed under quite the same load.

UPDATE: You should all be accessing the new server. Please let us know if you experience any problems. A big thank-you to kolie!.

posted by janrinok on Tuesday October 22, @09:15AM   Printer-friendly
from the still-a-meta,-and-it-is-not-changing dept.

It is a long time since we issued a Meta regarding the situation of the site. Much has been happening, but nowhere near as quickly as we had imagined or had hoped. But we are now almost there.

The handover of assets is taking place. The new Board has been instrumental in this and, when the transfer is finally complete, I know that NCommander wishes to write his own Meta to you, the community. Details of who is in which seat will happen once the handover is complete because, until that point, the current site is the one that has existed since 2014, and it is still headed by NCommander.

New hardware is being set up which will allow us to drastically reduce the running costs of the site. Two people, fliptop and kolie, have donated the use of servers and internet connections free of charge to SoylentNews. This is an extremely generous donation on their part and one for which the new Board is extremely grateful. Contracts, where requested, are being actioned as I write this Meta. There will still be annual costs for domains etc.

The new hardware will have a new software structure installed on it, based on Docker containers. These will provide a significantly easier system to manage and, hopefully, will also take care automatically with many of the disruptive issues that we have seen in recent months. I do not claim that there will not be any initial hiccups but the site will still be running on Rehash and will look and behave exactly as it does today. There will be issues regarding updates to software for which new procedures will have to be produced and documented, but that is a task for the future and it need not delay the transfer.

Regarding changes to software, there is an incident that took place last weekend. A community member informed us that the moderation system, under certain usages, could compromise the identity of both the moderator and the moderatee. I passed the information to NCommander and kolie who, despite it being a weekend, identified and confirmed the problem, and subsequently identified a potential fix. The software change was made by kolie first thing on (his) Monday morning, which means that a serious problem was identified and the fix implemented in a fraction over 24 hours. I don't think anyone could have done it any faster bearing in mind that this is an all-volunteer site and considering that it occurred at a time when most people would rather be having some private time with their families. The team we have at the moment is much smaller than we have ever had before but it is still capable of managing the site and keeping the stories flowing. It is only right that I acknowledge on your behalf the contribution made by, and offer my thanks to, the community member who reported the issue (who may identify themself if they wish), NCommander and in particular kolie, who is very much involved in the new site just as he has been for the last 18 months or so.

However, not all problems are under our control. The current issues with IRC have resulted in a ticket being raised by NCommander for support action to be taken by Akamai/Linode. The problem occurred immediately after some routine maintenance, and it appears to be related to DNS and IPv6 as a result of changes that have been introduced by that maintenance. I do not have all the details to hand but it is being actioned.

For this site to remain active and interesting we rely on community support. Whether that be by making submissions (you should know the sort of topics that we are looking for, and we can always put some things under the 'random' topic), or by offering to assist with one of the teams, or just by commenting as many of you are doing now. I realise that this is an important time in the run-up to an election but please discuss TFA and not bring politics into every discussion. You can discuss politics as much as you wish in your journals. In fact, there is no 'politics' topic, nor has there ever been one.

I have been asked numerous times when will ACs be allowed back onto the front pages? There is only one person stopping that from happening now, and it is not me. There will always be occasional spamming and that can be managed quite effectively by community moderation. When the excessive spamming and abuse stops for good then ACs can return to full discussions. But spamming will not result in closing down this site.

🍆

posted by martyb on Friday October 18, @03:50PM   Printer-friendly

Sometime last Tuesday, our IRC went offline. If you made any changes prior to that, could you please reverse them?

In the meantime, we have a backup server that you might want to use:

irc.libera.chat/6697 channel: ##soylentnews

This can always be used to contact staff when, as now, our own IRC is having problems. It is thought that the problems might not be internal to our servers and I am told that a ticket has been raised with Linode.

You can always use this IRC channel for general chat at any time.